Orders process and ship Monday's - Friday's. Orders placed on Friday, after 12:00PM EST (Eastern Standard Time), may process next business day. Orders process and ship next business day following U.S. national holidays.
Click any button labeled "Add to Cart" to place products in your shopping basket. Click the button labeled "Cart" to view cart contents. It is located at the top of any website page. Click the button that says "Checkout" when you are ready to submit your order. Shipping, taxes, and discounts will be calculated at checkout.
Next, either select a shipping address from the drop-down list or enter a new one. If you enter a new one it will be saved in your account. Select a billing address from the drop-down list or enter a new one. If you enter a new one it will be saved in your account. Select a credit card from the drop-down list or enter a new one. If you enter a new one it will be saved in your account. The credit card billing address country must match the country where the order is submitted. Complete the order. An order confirmation is sent in real-time.
Our website is updated with stock information once per day, Monday, Wednesday and Friday. The actual quantity in stock may vary slightly between the times of these updates. If you order an item please be aware there is a very small chance we may not be able to fill that order. If this is the case we will issue a full refund. We do not back-order.
Please note that we work hard to maintain a 95% in-stock rating (one of the highest in the industry). We'd love to be 100% in stock at all times, but things beyond our control prevent this, such as manufacturer delays, on-board damage during shipping to the warehouse, weather conditions which delay shipping, etc. We realize it is an inconvenience and strive to keep our warehouses as fully stocked as humanly possible.
Prices are subject to change with or without notice and determined when an order is placed.
Email order changes and/or cancellation requests. We do not process order changes and/or cancellations by phone. Order changes and/or cancellations cannot be guaranteed.
The credit card billing address must match the country from which the order is placed or the order will immediately be refunded.
You are required to pay state and municipal sales tax on orders shipped to Washington State.
Elaines Fragrances reserves the right to refuse or cancel any order for any reason including but not limited to errors in product pricing, product description, or potential fraud identified by the Elaines Fragrances Risk Management Department. By placing an order through www.elainesfragrances.net you imply full and complete agreement with terms and conditions.