Since we warehouse and dropship orders to your customers, there's no need to pre-purchase or store any product inventory - we do that for you!
Saturday 22th July 2017 | 11:15 AM Pacific Standard Time (PST) | 6:15 PM Greenwich Mean Time(GMT).
✔Effective July 22, 2017, See new Coupons page for discounts and savings.
✔Effective July 22, 2017, See blog post Risk Analysis for information about steps taken to identify suspicious and fraudulent orders.
✔Effective July 22, 2017, shipping only to the United States and territories.
✔Effective July 22, 2017, new pricing will be taking place on all items. Please update your pricing and markups.
✔Effective July 22, 2017, single-item shipping rates decrease significantly.
✔Effective July 22, 2017, free shipping is no longer available.
✔Effective July 10, 2017, Hair care products are no longer carried. UPC data points are no longer provided in price list or product import files. We apologize for any inconvenience this unavoidable action may cause.
We update our website with stock information once per day, Monday through Friday. The actual quantity in stock may vary slightly between the times of these updates. Therefore, an item showing very few in stock (particularly less than 10) may not actually be available. If you order an item showing less than 10 in stock, please be aware there is a very small chance we may not be able to fill that order. If this is the case, we will email you to let you know that your order could not be filled, and provide you with an expected arrival date (if one is available).
We do not take back-orders. If an item is out of stock, you will need to re-order the item when it comes back in.
When possible, we post the Estimated Arrival date of any item that is out of stock. Please note that the ETA's are estimated and although usually fairly accurate, are subject to change.
If your customer has ordered an item from your website that is out of stock, tell them when it is expected and order at that time; ask if they would like to order another item instead; or issue a credit or refund.
We work hard to maintain a 95% in-stock rating (one of the highest in the industry). We'd love to be 100% in stock at all times, but things beyond our control prevent this, such as manufacturer delays, on-board damage during shipping to the warehouse, weather conditions which delay shipping, etc. We realize it is an inconvenience to you and your customers when an item is out of stock, and we are striving to keep our warehouses as stocked as humanly possible.
If you have any other questions or to place an order please contact a Customer Care Representative at firstname.lastname@example.org or call 1-800-962-0223 between the hours of 9AM - 4PM Pacific Daylight Time.